Know Our Return Policy...

-Party Decoration-

Sunbeauty will accept returns for merchandise in its original packaging, condition, and accompanied by the original order number within the time frames provided below.


-Custom Orders-

Custom print orders are considered final sale after 10 days of receipt.

If for any reason, you are unhappy with your order, we kindly ask that you please contact our Customer Care team within 10 calendar days of your product being delivered. After this review period, all custom print sales are considered final.


-Return Processing-

7 Days

Return items within 7 days for a full refund. We will process your return promptly upon receipt. Refund will be credited back to the original method of payment, gift card or check send. Please note: It may take one to two billing periods before refunds appear on your credit card statement.

7-31 Days

7-31 days. Please contact customer service team to provide you with replacement service 

PS: No returns accepted after 31 days of original purchase.


The refund amount is based on the actual amount paid, and coupons and discounts cannot be refunded.